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The itil v4 service management concepts course offers a comprehensive exploration of the latest version of the information technology infrastructure library (itil),. A prep course for comptia it fundamentals is. Enroll in our itsm foundation course and prepare for the it service management exams such as itil. Definition and importance of it service management;

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You'll also learn how to use and configure jira service management and other tools to. We cover certifications from itil® to siam professional and. The itil recommends best practices for it service management (itsm) to support the standardization of various processes and stages in the it lifecycle. Explore our extensive catalog of it service management courses and certifications.

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